Terms & Conditions

1. Definitions and Interpretation

For the purposes of these Terms & Conditions, the following definitions apply:

• "gobets," "we," "us," or "our" refers to the gobets gaming platform operating at https://gobets.cam and all associated services.
• "User," "you," or "your" refers to any individual who registers for, accesses, or uses the gobets platform.
• "Account" refers to the user account created by registering on the gobets platform.
• "Services" refers to all gaming, betting, and entertainment services provided by gobets, including but not limited to sports betting, casino games, live dealer games, togel (lottery), and sabung ayam (cockfighting) betting.
• "Stake" refers to the amount of money wagered on any game or bet.
• "Bonus" refers to promotional credits, free bets, free spins, or other incentives offered by gobets.
• "Withdrawal" refers to the transfer of funds from your gobets account to your designated bank account or payment method.
• "KYC" refers to Know Your Customer verification procedures required for account validation.

2. Acceptance of Terms

By accessing or using the gobets platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of gobets services after such modifications constitutes your acceptance of the revised terms.

3. Eligibility Requirements

To use gobets services, you must meet the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age. This is strictly enforced. We will request identity verification documents to confirm your age, and any account found to belong to a person under 21 years old will be immediately closed with all funds forfeited.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• Geographic Location: While gobets primarily serves Indonesian players, our services are available internationally where permitted by law. You are responsible for ensuring that your use of gobets complies with all applicable local, regional, and national laws in your jurisdiction.
• Single Account Rule: Each person is permitted only one account with gobets. Creating multiple accounts is strictly prohibited and will result in account suspension and forfeiture of funds.
• Prohibited Jurisdictions: You must not access gobets services from jurisdictions where online gambling is explicitly prohibited by law. You are solely responsible for determining whether your use of our services is legal in your location.

4. Account Registration and Security

4.1 Registration Process

To access gobets services, you must create an account by providing accurate, complete, and current information including your full name, date of birth, email address, phone number, and residential address. You agree to promptly update your account information if it changes.

4.2 Identity Verification (KYC)

gobets is committed to preventing fraud, money laundering, and underage gambling. As part of our KYC procedures, you will be required to submit:

• A clear photograph or scan of a government-issued identity document (Indonesian KTP, passport, or driving license)
• A recent selfie photograph for facial verification
• Proof of address (utility bill or bank statement) if requested
• Additional documentation if your account activity triggers enhanced due diligence requirements

We reserve the right to request verification documents at any time. Failure to provide requested documents within 14 days may result in account suspension and withdrawal restrictions.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must:

• Choose a strong, unique password and keep it secure
• Never share your password with any third party
• Notify gobets immediately if you suspect unauthorized account access
• Log out after each session, especially on shared or public devices

gobets is not liable for any losses resulting from unauthorized account access due to your failure to maintain security. However, if unauthorized access occurs despite your reasonable security precautions, notify our support team immediately at [email protected].

5. Deposits and Withdrawals

5.1 Deposits

gobets accepts deposits via the following methods for Indonesian players:

• Indonesian Banks: BCA, BRI, BNI, Mandiri (instant processing), CIMB Niaga, OCBC NISP, BSI, Bank Permata (2-5 minute processing)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja (instant processing)
• International: Visa, Mastercard, Bitcoin, Ethereum (processing times vary)

The minimum deposit is Rp 50,000. There is no maximum deposit limit for most payment methods, though individual transactions may be subject to limits imposed by your bank or payment provider. All deposits are final and non-refundable except in cases of technical error or duplicate processing.

5.2 Withdrawals

You may withdraw funds from your gobets account subject to the following conditions:

• Minimum Withdrawal: Rp 100,000
• Identity Verification: Your account must be fully verified before your first withdrawal
• Source Verification: Withdrawals must be made to a bank account or payment method in your own name
• Processing Times: Standard withdrawals process within 24 hours to Indonesian banks; VIP accounts receive priority processing within 2-4 hours
• Bonus Wagering: Active bonuses must meet wagering requirements before associated funds become withdrawable

gobets reserves the right to request additional documentation before processing withdrawals, particularly for large amounts or unusual activity patterns.

5.3 Anti-Money Laundering

To comply with international anti-money laundering standards, gobets requires that deposited funds be wagered at least once before withdrawal. Accounts used solely to move money without genuine gaming activity will be flagged and may be restricted.

6. Bonuses and Promotions

gobets offers various bonuses and promotions to enhance player experience. All bonuses are subject to specific terms and conditions including:

• Wagering Requirements: Most bonuses must be wagered a specified number of times (typically 15x-30x the bonus amount) before becoming withdrawable
• Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20% or be excluded entirely
• Maximum Bet Limits: When playing with bonus funds, maximum bet limits apply (typically Rp 50,000 per spin or hand)
• Expiration: Bonuses and associated wagering requirements expire after a specified period (usually 7-30 days from claiming)
• One Bonus at a Time: You may not have multiple active bonuses simultaneously unless explicitly stated
• Abuse Prevention: gobets reserves the right to void bonuses and confiscate winnings if bonus abuse is detected

Complete terms for each promotion are available on the relevant promotional page. By claiming a bonus, you agree to its specific terms and conditions.

7. Betting and Gaming Rules

7.1 General Rules

All bets placed on gobets are final and cannot be cancelled once confirmed. In the event of technical errors, disconnections, or obvious pricing mistakes, gobets reserves the right to void affected bets and refund stakes.

7.2 Sports Betting

For football betting, including BRI Liga 1, EPL, La Liga, and other competitions, as well as mix parlay (accumulator) and voor bola (Asian handicap) markets:

• Settlement is based on official results and statistics from recognized governing bodies
• If a match is postponed, bets remain valid if the match is played within 48 hours; otherwise, bets are void
• Live betting odds change dynamically; bets are confirmed at the odds displayed at the moment you place them
• For parlays, if any selection is void, the parlay is recalculated at reduced odds excluding the void selection

7.3 Casino Games

All casino games, including slots, live dealer blackjack, baccarat, and roulette, use certified Random Number Generators (RNG) or live physical dealing to ensure fair, unbiased results. Game RTP (Return to Player) percentages are published on each game's information page.

7.4 Togel and Lottery

For togel betting, results are determined by official lottery draws from licensed operators. In the rare event of draw cancellation or technical issues, affected bets will be void and stakes refunded.

8. Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, fund confiscation, and legal action:

• Creating multiple accounts or allowing others to use your account
• Providing false or misleading information during registration or verification
• Using the platform if you are under 21 years of age
• Colluding with other players or third parties to gain unfair advantage
• Using automated betting systems, bots, or other software to place bets
• Exploiting software vulnerabilities or technical errors for profit
• Money laundering or using gobets for any illegal financial activity
• Chargebacks or fraudulent payment disputes after receiving services
• Abusive, threatening, or harassing behavior toward gobets staff or other players

9. Responsible Gaming

gobets is committed to promoting responsible gaming and preventing problem gambling. We provide tools to help you manage your gaming activity, including:

• Deposit limits (daily, weekly, monthly)
• Loss limits to cap potential losses
• Session time reminders
• Self-exclusion for periods from 24 hours to permanent closure
• Reality checks showing time and money spent

If you believe your gambling is becoming problematic, please visit our Responsible Gaming page for resources and support, or contact our customer service team at [email protected] for assistance in accessing help.

10. Limitations of Liability

To the maximum extent permitted by law:

• gobets is provided "as is" without warranties of any kind, express or implied
• We do not guarantee uninterrupted or error-free service
• We are not liable for losses resulting from technical failures, internet connectivity issues, or force majeure events
• Our maximum liability to you for any claim is limited to the amount you deposited into your account in the 90 days preceding the claim
• We are not responsible for third-party content, including game provider software, payment processor issues, or external website links

This limitation of liability does not affect your statutory rights under consumer protection laws where applicable.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by international commercial law and the laws of the jurisdiction where gobets is licensed to operate. Any disputes arising from your use of gobets services will be resolved through the following process:

1. Internal Resolution: Contact our customer service team at [email protected] to raise your concern. We commit to responding within 48 hours and resolving most issues within 7 business days.
2. Formal Complaint: If internal resolution fails, submit a formal written complaint detailing the issue and desired resolution.
3. Mediation: If we cannot reach agreement, disputes may be referred to independent mediation.
4. Arbitration: As a final resort, disputes will be settled through binding arbitration in accordance with international arbitration rules.

12. Account Closure and Termination

You may close your gobets account at any time by contacting customer support. Any remaining balance will be returned to you after verification, subject to any active bonus terms or pending investigations.

gobets reserves the right to suspend or permanently close your account if:

• You violate any provision of these Terms & Conditions
• You engage in fraudulent or illegal activity
• You fail to provide requested verification documents
• Your account remains inactive for 12 consecutive months
• We determine that continuing the business relationship poses unacceptable risk

Upon account closure by gobets for terms violations, any remaining balance may be forfeited.

13. Contact Information

For questions about these Terms & Conditions or any aspect of gobets services, please contact us:

Email: [email protected]

Customer Support: Available 24/7 via live chat on the gobets website

Response Time: We aim to respond to all inquiries within 24 hours